Terms & Conditions

Dispatch & Postage charges

We process orders and dispatch the same day on all orders placed before 2pm(GMT). Orders placed after 2pm will be processed the following working day.

All UK orders are sent via Royal Mail £2.95

FREE postage for orders of £50 and over


If you change your mind or item purchased is unsuitable you can return this to us within 10 days of purchase date.

Firstly please contact us to let us know. The item must be in a resalable condition and in any original undamaged packaging. In this situation delivery postage costs can not be refunded.

Shipping charges will only be refunded in the case that the error was at the fault of us or damaged through the postal system.

Please post item to return address:The SHO, The Castle Emporium, Womanby st, Cardiff CF10 1BS

Once item is received in a satisfactory condition we will authorise a credit note for the cost of the item paid for.


If you have any further queries regarding a purchase please feel free to contact us and we will be more than happy to help :)

-Thank you-